Accessibility Statement

1. Our Commitment

Deck Experts LLC ("we", "our", or "us") is committed to ensuring that our website, deckexpertsny.com (the "Site"), is accessible to as many people as possible, including people with disabilities. We believe that everyone in our community should be able to learn about our deck building and home remodeling services and reach us with ease.

We view accessibility as an ongoing effort and are continually working to improve the experience for all of our users.

2. Conformance Status

We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. These guidelines explain how to make web content more accessible for people with a wide range of disabilities, including visual, auditory, physical, speech, cognitive, and neurological disabilities.

The Site has not been evaluated by an independent third-party auditor, and we do not claim that every page is fully conformant. Some content may not yet meet all Level AA success criteria. Where we identify gaps, we work to address them as part of our routine maintenance.

3. Measures We Take

To support accessibility, the Site is built with the following practices in mind:

• Semantic HTML structure with landmarks (for example, header, navigation, main, and footer regions).
• Descriptive text alternatives (alt text) for meaningful images, including our project gallery.
• Descriptive labels on navigation links and interactive elements.
• A keyboard-navigable image gallery that can be opened, browsed, and closed using the keyboard (including the Escape and arrow keys).
• A responsive, mobile-first layout that adapts to different screen sizes and supports browser zoom and text resizing.
• Color and contrast choices intended to keep text readable against its background.

4. Known Limitations

Despite our efforts, some limitations may remain. We are aware that:

• Some older gallery images may have shorter text descriptions than we would like, and we improve these over time.
• Content or widgets provided by third parties (see Section 5) are not fully within our control and may not meet the same accessibility standards.

If you encounter a barrier that is not listed here, we want to hear about it so we can address it.

5. Third-Party Content

The Site relies on a small number of third-party services, such as the Cloudflare Turnstile challenge that protects our contact form from automated abuse. While we choose our providers carefully, we do not control how those third parties build their tools and cannot guarantee their accessibility. If a third-party component prevents you from completing a task on the Site, please contact us using the details below and we will assist you directly.

6. Alternative Ways to Reach Us

If any part of the Site is difficult to use, you do not need to use the website to do business with us. You are always welcome to reach us directly:

Deck Experts LLC
Phone: (518) 603-4344
Email: info@deckexpertsny.com

7. Feedback

We welcome your feedback on the accessibility of the Site. If you experience difficulty accessing any content, or if you have suggestions for how we can improve, please let us know by emailing info@deckexpertsny.com or calling (518) 603-4344. Please describe the issue, the page or feature involved, and, if possible, the browser and device you were using. We aim to respond to accessibility feedback within a reasonable period and will make reasonable efforts to provide the information you need through an accessible means.